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Grievance Portal For Distributors

CSS Infotech

IT admin will create type of bearings NBC have like bearing type as from frontend and will be non editable and deletable only add and view can be done.

IT admin will create Grievance reason (Problem type in bullet) first and will add email id associated with that problem type only in the following order specifically.

Customer Service Cell can login and can create Stockist /SSR by adding below details First Name, Last Name, Org Name, Phone, Address, City, State, Pin code, email, Channel, Status (Active/Deactivate), ASM/ KAM & Dealer (Chief Distributer) for Stockist only

Customer Service Cell will login to portal and can re-assign grievance to respective department or sales team and email as In case of Quality problem type email will go to

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